Project info for MailManager

Share This Created 3 Aug 2005 at 09:09 UTC by aveitch, last modified 3 Aug 2005 at 09:12 UTC by aveitch.

Homepage: http://www.logicalware.org/

Freshmeat page: http://freshmeat.net/projects/mailmanager/

Notes:

MailManager is designed to help teams deal with large volumes of email going to organizational addresses such as info@example.com or support@example.com

Service levels can be set and then performance can be measured against these SLAs. There are also tools to make it easier to deal with mail quickly including a respository of standard attachments and reply templates.

There is an assignment engine that will either assign incoming mail on a round robin basis or based on who the customer is.

MailManager is based on Python & Zope and requires either PostgreSQL or MySQL.

There are screen shots here.

License: GPL

This project has the following developers:

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