Argh. How is it that people can be so fucking stupid?
Are Yahoo actually employing people to do their
customer service, or just dragging in crack-smoking monkeys
off the street to do it for a laugh?
This reminds me of the exchange with Vodafone,
where they never bothered to read anything I wrote, but just
kept asking the same identity questions over and over
again... even when I answered them.
Message-Id:
<200901112335.n0BNZjsU033833@mail-relay1.yahoo.com>
Date: Sun, 11 Jan 2009 23:35:53 +0000
To: David Woodhouse <dwmw2@infradead.org>
Subject: Re: UK - United Kingdom
(KMM81869195V16943L0KM)
From: Yahoo! UK & Ireland Login Support
<uk-account@cc.yahoo-inc.com>
X-Bad-Reply: 'Re:' in Subject but no References or
In-Reply-To headers
Hello David,
Thanks for writing to Yahoo! UKIE Customer Care.
Currently, we are unclear on exactly what it is you want
done to your
account. Please reply to this message with a more detailed
explanation
of what you need done.
Also, in your reply, please include the:
- Yahoo! ID
- alternate email address
- date of birth
- postal code
- secret question and answer
that you supplied when you created your account. We will
then be able to
verify your account.
Regards,
Customer Care - Yahoo! UK & Ireland
CONFIDENTIALITY NOTICE: This email and any attachment is
confidential
and may be legally privileged. It is intended for the named
recipient
only.
Original Message Follows:
-------------------------
On Sat, 2009-01-10 at 23:48 +0000, Yahoo! UK & Ireland Login
Support
wrote:
> Currently, we are unclear on exactly what it is you want
done to your
> account.
This was fully stated in my mail of January 8th.
I'm sorry; I don't mean to be rude, but I don't think I
could explain it
in words of fewer syllables. You'll have to find a competent
adult to
read it to you.
I am attaching that email for your convenience, in case you
can't find
it. Please forward it to someone who is capable of dealing
with it... as
I requested on the 8th.
--
dwmw2
[ Attachment 1.2 Type: message/rfc822][ Forwarded message
displayed
below ]
From: David Woodhouse <dwmw2@infradead.org>
Date: Thu, 08 Jan 2009 15:36:07 +0000
On Thu, 2009-01-08 at 13:44 +0000, Yahoo! UK & Ireland Login
Support
wrote:
> Hello David,
>
> Thanks for writing to Yahoo! UKIE Customer Care.
>
> We have received the account information you have provided
and
> understand that you are unable to login to your Yahoo!
account.
I have found the reason why your reminder message wasn't
getting though.
Please forward this to whoever is responsible:
Your reminder messages are being sent out without a
Message-Id: header.
This header is supposed to contain a unique identifier for
each message,
and the email RFC (RFC5322) says that every message SHOULD
have such a
header.
Since most messages lacking such a header, in violation of
the standard,
are spam or virus traffic, many mail servers reject them.
Including
mine.
I have implemented a temporary workaround, and I was able to
receive the
reminder -- so I do have my username and password now;
thanks. But you
should fix the problem anyway, of course.
--
dwmw2
[ End of Forwarded Message 1 ]