19 Jan 2010 Uraeus   » (Master)

Why is it impossible to not hate Ryanair?

When I went to Norway this year for Christmas I had the most convenient travel route ever. I had a direct flight from Stanstead Airport to Rygge in Norway. Rygge is a tiny airport, but when you visit people on the southeast side of Oslo like I did, its perfect.

The ticket was also quite reasonably priced even though it was the Christmas holiday.

Yet, despite offering me this ideally set up trip between the two airports on both side which fits me the best, I struggle to dig up any kind of positive feelings for Ryanair.

Was discussing it a bit with Wim and Tim and I think a big part of the reason for this is the constant feeling you get when booking a trip with them that they are trying to make you think their fares are cheaper than they actually are or the feeling that they attempt to ’sneak’ in extra options.

For instance how they charge you for the use of your credit/debit card, a fee that got nothing to do with the actual cost to them and the fact that it is practically impossible to avoid it. As Tim mentioned when we discussed it, if they just included that 5£ fee in the price you wouldn’t think about it and just be happy you got a cheap ticket, instead you feel they are trying to pull a fast one on you and make their prices look even better than they are by pretending mandatory expenses aren’t mandatory.

Maybe Ryanair doesn’t care if I or anyone else actually likes them, I mean I still booked my flight to Norway with them because they where the only ones flying from Stanstead. Yet on the other side I always tend to fly with Easyjet instead of Ryanair if I can, both due to usually flying to better airports and a general feeling that if I search for a flight the price they list for that flight is the price I am actually paying.

Maybe the problem is simply that Ryanair doesn’t understand that even when you are travelling I don’t like the feeling of being taken for a ride :)

Syndicated 2010-01-19 14:42:40 from Christian Schaller

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