5 Jun 2013 Stevey   » (Master)

How do people deal with email?

As part of writing a new mail client I'm wondering about how to change my email-life, and how other people process/handle their incoming email.

I sort my incoming email into folders at delivery-time using procmail. Mail is generally filtered into mailboxes on the basis of the company that sent it, the person that sent it, or the machine which generated it.

Because I manage a lot of machines personally I've split things up so that I have a folder per host. So on a morning I might have unread mail in the following folders:

machines.steve.org.uk/
machines.da-db1/
machines.da-db2/
machines.da-web1/
machines.da-web2/
machines.da-web3/
machines.da-web4/

The per-machine mailboxes usually contain a single mail every day from LogWatch, along with output from any cron-jobs. For example today I received the mail:

From: Cron Daemon
To: steve@steve.org.uk
Subject: Cron steve@steve.org.uk /home/steve/bin/download-check

URL http://nodejs.org/ - no longer matches v0.10.9

Generally speaking I don't need to read the per-machine messages. I'll keep the most recent 100 for reference, but only need to look if something seems "off" on a machine. But if I don't look I'd not see the node upgrade notice, so find that I do read them after all.

This suggest to me that email isn't the right way to handle this kind of thing. Instead I should use a notification system - at work we have a central service called MauveAlert (yes, Red Dwarf reference). Mauve receives "alerts" of various kinds, via UDP. The alerts are then fanned out to appropriate people via XMPP, Email, or SMSs.

I have a similarly-inspired system I use on my Debian Administration cluster. A (node) service runs non-stop collecting UDP messages and showing them on a dashboard. I look at it throughout the day to see when slaughter runs, etc.

Anyway in conslusion I get a lot of mail. Some of it is related to random projects, and all ends up in the steve.org.uk/ mailbox, some of it relates to machines, and gets filed away, and I have regular conversions with folk so I have a .people.kirsi/ folder which receives a lot of attention, for example.

ObRandom:daily() - Mark ~/Maildir/.machines.*, etc, read.

Syndicated 2013-06-05 10:58:58 from Steve Kemp's Blog

Latest blog entries     Older blog entries

New Advogato Features

New HTML Parser: The long-awaited libxml2 based HTML parser code is live. It needs further work but already handles most markup better than the original parser.

Keep up with the latest Advogato features by reading the Advogato status blog.

If you're a C programmer with some spare time, take a look at the mod_virgule project page and help us with one of the tasks on the ToDo list!