I posted a few days ago about personal ticket tracking, and received a lot of suggestions. The one that worked for me immediately was Todo.txt, which augments the way I was already doing things - plain text with a little markup - with a set of tools to give me reporting and a command-line interface to add/edit/remove items.
You can read more about it on the todotxt.com website, of course. I'm feeling much more productive today. Maybe it's an illusion, but my 'done' list is growing, and my 'todo' list isn't stressing me out as much, so that's progress.
Check it out.